Shane Douglas, ACN Senior Vice
President - Success Story
NEW UPDATES for 2013 ...
Since we last spoke with Shane his
team has absolutely exploded reaching over 200,000 Independent Business
spanning 23 countries world wide. He has become one of the largest
residual income earners in his short time with ACN just 8 years.
Recently Shane had a short story published in the book "Chicken Soup For
The Network Marketers Soul" Shane says he was honored to have his short
story published in such a credible source book for the industry. In
addition Shane was fortunate enough to be selected to be part of the
audience for The Celebrity Apprentice filming, which was seen in 2009 on
the NBC reality TV show that featured ACN.
What Does the Future
I sat down with Shane to ask him what
the future held for his business, and what his strategy was when
starting new people who join ACN and want to accomplished what he has in
Shane says. This business today is an absolute dream come true for the
newcomer. When I joined in 2004 we had long distance and local phone
service and we’re open in only 15 countries. Today we offer gas,
electricity, major wireless carriers, Satellite TV, Internet, Video
Phone, Home Security, Home Phone Service, and now we’ll be offering
debit cards. Imagine earning a residual income every month when someone
turns on their lights, heats their home, or makes a debit card purchase.
How could this business not be for every single person, when they have
the ability to earn monthly residual income on all these monthly bills
that people pay every single month of their lives? If you join ACN you
can get paid on all of the services we provide, if you don't join you
just don't get to be paid on all of these essential services that you
and others are going to use anyway.
Our company has expanded to 23 countries, our compensation plan has been
enhanced, our business structure is producing hundreds of millions of
dollars every year. We have been featured in multiple magazines, we have
been featured on prime time television how much more credibility does
someone need to build a huge business.
For me my strategy is the same, I'm always looking for the person that
really wants to achieve something great and is willing to work for it. I
still work and mentor my newest apprentice for at least a year in the
business so they can achieve success. But it's a two way street they
have to be dedicated to having success to keep my attention. I love
building the business with a new motivated person that wants it.
More About Shane Douglas
June 2009: Success
From Home Story – Shane Douglas
gave me a life,” says ACN Senior Vice President Shane Douglas.
Before finding ACN, Shane owned his own business, but the extended
hours left little time for anything else. “Now, I don’t have to work
for a living,” he says. “Being able to create a residual income
changes your life. It gives you a lifestyle; it gives you a real
Unlike many dads, Shane can go watch his daughter play in her first
junior-high basketball game. “I set my schedule around my family
rather than setting my family around my schedule,” he says.
On this day, Shane’s schedule finds him at home in the middle of the
day. He’s conducting this interview on his ACN IRIS 3000™ Videophone
from his Idaho home. “I use it all the time. I’m on it right now; I
just can’t see you because you don’t have one with ACN Digital Phone
Service,” he says. “It gives us that ‘wow’ factor, because it’s
something people haven’t seen before.”
The ACN IRIS 3000™ Videophone is an intriguing draw, which makes it
easier for Shane to share a deeper look into his business. “Our job
is to show our business, and people decide whether they want to get
in or not, but the video phone gives you that ‘wow’ factor that you
just don’t get with other businesses,” he says. When customers get
excited about ACN technologies and services, they also think about
being a representative because they know their friends and family
will want them, he says.
Services Generate Freedom
keeps me excited is how ACN offers services people use every
day-whether digital phone service, home security, satellite TV,
Internet and others-so that creates a nice residual income on bills
people are already paying,” Shane says. He spends no time convincing
others to buy a product, and the marketplace is significantly larger
Financial freedom was a goal for Shane, but he found that now he
looks at his life differently. “The usual way is that you go to
school and get a job. Then you work for the rest of your life,
whether you like it or not,” he says.
But Shane says ACN is different and fun, and the technology from ACN
drew him in. “I’m excited about doing what I do,” he says. “It’s
changed the way I think about what I do every day, like going to my
daughter’s basketball game. I decide when to work and when not to
work. It gives you so much freedom; it’s pretty hard not to like
Laid Up, Check
Up-Entrepreneurial Spirit at Its Best
Last April, Shane blew out his knee playing basketball. “I was in a
straight-legged cast for three months, yet my income went up,” he
says. His entrepreneurial spirit had already provided.
“Being an entrepreneur means you want to create something bigger
than yourself for your family,” says Shane, who’s providing a
handsome income for his wife, Dana, and their daughter Karly and son
Tyler. Most people seek more money or more time. “Unfortunately, in
this world, you have to have money in order to have time, so you
have to create it,” he says.
ACN gave Shane a model, gathering people together who want to create
something more. “A lot of people each doing a little creates a large
income. One person doing a lot does not create a large income-it
just makes you a salesperson,” he says. “With ACN, you don’t sell,
you offer services, and that’s the big advantage.
“To be successful as an entrepreneur, you have to constantly develop
as a person-become a better person,” Shane says. He’s working on it,
but today his first order of business is to get to his daughter’s
April 2008: Success
From Home Story – Shane Douglas
Working with ACN,
Shane Douglas lives a life free of debt and full of opportunities.
Success is no stranger to Shane Douglas, a senior vice president
with ACN. Running his first business shortly after college, he was
reaping the financial benefits at age 21. He worked from his home
selling appliances, and over 10 years’ time owned and managed
several traditional independent businesses. His entrepreneurial
drive and dedication brought in the money, but the cash proved an
end in itself. There was little time or energy for anything but
All work and no play
problem was not that I wasn’t making money,” Shane says. “I just
didn’t have any time to spend it.”
He said it was normal to spend 16 hours a day as an independent
business owner. “I had success in traditional businesses,” Shane
says. “But I had to be willing to work nights and weekends with no
vacations.” While working felt normal to Shane, he knew he needed to
move in a different direction if he wanted to have more time for his
family and other personal endeavors. So after almost 10 years of
success, but no free time, Shane said good-bye to his long hours and
began his direct selling career.
First things first
Eager for a lifestyle that put his family first, Shane worked
several years in network marketing before joining ACN. In just three
years with ACN, the Douglas family not only reached their goal of
becoming completely debt-free, but Shane achieved a financial
freedom that no longer required work to be the driving force in his
“I have a lifestyle now, and not just a life,” Shane says with
delight, describing some of the benefits he and his family have
experienced. He now creates his work schedule around his life,
instead of his life around his work. “It enables me to be the only
dad at the basketball games,” he says referring to his teenage son
Tyler. “Others want to be there, of course, but they can’t; they
don’t have that option.”
While working in traditional business ownership, Shane found himself
driven by a desire to make more money. Wanting to shift the focus to
his family, he had to find a way to gain more time without
struggling financially. His understanding of the relationship
between the two-making money and securing personal time-has proved
paramount to his success.
“No one wants to be greedy; but money gives us more choices,” Shane
says. “It allows us to take three-week vacations instead of
three-day vacations-and take them several times a year.” Money is no
longer an obstacle for his family, but is a means for new
opportunities. When he wants to do something-take a vacation, spend
a weekend golfing, purchase a new car-he can. He no longer has to
worry if he can afford it.
Time off is still time paid
“The hardest transition to make was to realize that I didn’t have to
work such long hours, and I was still making money,” Shane says. “I
didn’t have to trade dollars for hours.”
He explains how this excess of time and money is possible. “ACN is a
technology-based company that will always be marketing new services
people use to communicate,” Shane says, “The best part is that I
don’t have to sell people on anything. ACN provides needed, everyday
services plus, as technology advances, ACN is ahead of the curve,
launching the very latest services, like digital phone service with
video phones. People don’t need to be sold on a video phone, because
they’re seeing people across the world. How many companies can offer
something like that?”
As a traditional business owner, no work meant no pay for Shane. ACN
is different. “People are going to continue to pay their monthly
bills, and I’m going to receive a percentage of residual income from
other people paying their bills,” he says. “When people continue to
use ACN services, I get paid residuals. It just makes sense.”
Not just a job
money. More time. Residual rewards. What else could add to Shane’s
successful lifestyle? There is still something more: When Shane is
working, he enjoys it.
He calls ACN “a company of highest integrity-the ownership provides
great vision for the future, and they’re constantly looking to
expand.” That expansion comes through building relationships and
supporting new members. When Shane’s not spending time with his
family, he is mentoring and coaching other leaders on his team. He
holds one-on-one meetings and empowers others to reach new business
goals. “My goals center on people’s success,” Shane says. “We’re
trying to create an environment that’s more about personal
development. At this point, I help people grow their business
After three years with ACN, the
Douglas family is completely debt free.
“Once you get past the thought of making money, it becomes more
about how you can help others make it to your same place,” he says.
“There’s no competition, because you want others to have financial
freedom and become debt free; you’re helping each other.”
Shane says a leader is someone who has the ability to step back and
let others receive the accolades and recognition. “It’s someone who
can celebrate others’ successes without always having to be in the
spotlight,” he says. He has taken that role in his own life,
building his business and pursuing his dreams with a steadfast
spirit. Now, he enjoys the benefits of living a lifestyle that is
financially free-with time to spare-and takes great care in
supporting others still on their way to the top.
Feature Story in True Wealth
Magazine 1st edition in February 2008
Small Town, Big Money
a small town in Idaho call Priest River with a population of about
1,600. Wherever you go, people are likely to know your name and what
you do. It’s a great place to raise your children, but as many
people who grew up in a small town know can tell you, it’s not
really a hub for great business opportunities.
That is, unless you can create a great business from home. From this
tiny rural community, Shane Douglas has developed a home-business
empire with profits that rival bigger, city-based companies. While
you could easily run into Shane watching his son or daughter’s
basketball game on a weekday afternoon, you’d probably never guess
he is also running a global business that currently operates in 19
countries-and continues to earn money as Shane spends his afternoon
cheering on the kids from the sidelines.
As an independent associate with ACN, Shane provides access to an
array of services, like cell phone, video phone, VoIP, home phone,
and Internet, through a team of distributors worldwide. He makes
income every time a customer in his organization pays one of their
service bills, though it doesn’t cost anything extra for the
customers to use the services through Shane. “We offer wireless
phone service through every major carrier,” he explains. “If you
want Verizon service, you can have it. I make a residual income
every time someone pays their cell phone bill-that’s pretty
powerful. You don’t do anything differently, you just sign up
through ACN without any added expense to the customer.” They can
even access customer service directly through the carrier, so Shane
doesn’t spend all day fielding customer inquiries.
Shane has always been an entrepreneur at heart, but ACN is the only
opportunity he’s found that allows him the time freedom to enjoy the
income he makes. “Before network marketing, I came from a
traditional business background,” he explains. “I owned two
appliance stores and a construction company. I made plenty of money
but I was ‘time broke.’ In traditional business, you can be your own
boss, but you’re going to be the most overworked, underpaid employee
there is. Hobbies aren’t an option.”
Tired of putting all his time and energy into his traditional
business, Shane looked to network marketing for a way out and
eventually found ACN. “With ACN, I saw a way to leverage my time and
earn a residual income. Network marketing lets me make more money
doing less work. I have the ability to generate a residual income
through every communications bill you have, on a monthly basis,” he
While his business is in the technology industry, Shane stresses it
doesn’t require him to be tech-savvy to run a successful business
with ACN. “You don’t have to have technological skills to be
involved in the technology industry. If you did, I couldn’t do it.
The company does all the technological work for you,” he explains.
ACN provides new distributors with the tools and support they need
to get their businesses off the ground, and all the material is
available online 24 hours a day.
ACN’s service products are state-of-the-art, including their brand
new video phone service, which Shane says will skyrocket over the
next few years: “All the studies say it will replace phone service
as we know it in the next two to three years. Think about it-video
phone allows you to see the other person you are talking to anywhere
in the country. How many parents send their children off to college
every year and would love to see them every day? With this service,
it’s possible. This service brings together families that live
thousands of miles apart.”
Shane’s average day is spent working with other members of his team
and helping them to become just as successful as he has been with
the business. He is also able to build his team with like-minded
people, which means he’s working only with individuals he knows have
the drive and desire to succeed.
“I have the ability to work with just the people I want to work
with. A lot of the people I work with now, I just show them exactly
what I did in my business,” he says, explaining it’s not about
recruitment, but building relationships with the people he already
works with. “We work with fewer people for a longer amount of time.
It takes less people to make more money with this business.” That
allows Shane to focus on helping others in his group grow their
businesses through personal development.
“The best part is being able to see people succeed, when they reach
that pinnacle of earning more money than they ever thought was
possible,” Shane says. “You’re changing people’s lives. That becomes
more important than the money, because the money is still coming
The ACN model also allows him to be more flexible with his time,
something he’s happy to take full advantage of while raising his two
children, 15-year-old Tyler and 12-year-old Karly. “I’m able to go
out to watch their sporting events or school functions, and I’m
often the only father out there in the middle of the day-all of the
other fathers are working traditional jobs. I know the other fathers
want to be there, but their jobs just don’t allow it,” Shane
explains. “It would be weird for [my kids] not to see me there.”
Shane knows his business has had a powerful-and positive-impact on
the kids and is proud they are empowered to take control of their
own futures, “My kids have only ever really seen me be a business
owner. They see there’s opportunity to do what they want to do;
they’re not in an employee-mindset. They know they will have the
power to make decisions-but the money I make is what provides those
choices,” he says.
His residual income also makes it possible for Shane’s wife, Dana,
to be fully involved in the community, in addition to their
children’s lives at home. “She’s a stay-at-home mom and loves it,”
he says. “Dana gets to really interact with the children. She’s very
involved with the community and the school system; she’s the head of
every sports club or PTO group-she’s busier that I am, I think.”
Being able to provide for his family and still be around to enjoy
life with them encourages Shane to share ACN with others.
“Technology changes every day, so there are always additional
opportunities in this industry,” he says. “Our business model isn’t
about selling-it’s a personal development program that pays you.
Each year, I like to pick a person or two I can work directly with
and help change their lives.”
Shane has recently been featured in the new Chicken Soup
the Network Marketer's Soul Book:
twelve years ago I took a look at MLM for the first
time. I was intrigued by the idea of making money while
helping others do the same. At first I was skeptical; it
seemed too good to be true. See, I’d come from a family
of traditional business owners and had been running my
own traditional businesses for seven years. I was locked
into that mode of thinking.
So I started building my MLM business
slowly, as a part-time venture.
I had always been a work-first, play-second type of
person. When my friends and family were out having fun,
I’d be working, working, working.
My youngest brother Troy owned a
traditional business too, but there was one major
difference between him and me. He would always take the
time off to enjoy life. Troy might decide, on a whim, to
close his business for a week to go on vacation or take
a hunting or fishing trip. I would always say, “Troy,
you can’t do that. You can’t just ‘not go to work.’ You
can’t operate a business like that!”
He would just smile and say, “I know. I
just really wanted to do it. I can always make the money
back later.” His logic dumbfounded me. I mean, I liked
to have fun too, but I could never see myself putting
leisure ahead of business.
As my MLM career began to gain traction,
I noticed that our monthly residual income was growing
every single month. This was the first time I had ever
experienced getting paid on a monthly basis for
something I had done in the past. What a concept: do
something once and get paid for a lifetime! I started to
dream that I could create permanent financial wealth for
myself and my family while also freeing up lots of time
to spend with my two children, Tyler and Karly, and my
wife Dana. How powerful would that be?
I kept working my traditional businesses
during the daytime and pursuing my MLM business nights
and weekends. But I began to enjoy my MLM business more
and more-I especially loved the “people” part of it-and
my traditional businesses less and less. I couldn’t help
feeling that the latter was stealing precious hours of
my life in exchange for dollars, and that my family was
paying the price.
I found myself increasingly drawn to the
whole idea of residual income, but my conditioned
thinking told me: “Put in the long hours or you’ll
never get anywhere. It’s a pipe dream to believe you can
create wealth and fully enjoy your life, your friends
and your family.”
Traditional business thinking says you
have to pick one or the other.
On March 8th, 1997 I received a phone call I’ll never
erase from my mind. My brother Troy had been caught in
an avalanche while snowmobiling. Rescue crews had not
been able to locate him.
Within a half hour, several carloads of
his family and friends were barreling toward that
fateful mountain. All the way there, I kept thinking:
Maybe everything will be okay, maybe he’s found a safe
place to wait to be rescued.
When we got to the base of the mountain,
nightfall had set in. The emergency staff informed us
that it was too dark and dangerous to head out to the
accident site. The next news they gave us was even
bleaker: they would not be sending search crews out the
following morning either, due to hazardous conditions.
This was simply unacceptable. So our
family and Troy’s friends decided we would have to be
the search team.
At the first rays of dawn, about thirty
of us struck out. It was the most difficult challenge I
ever faced in my life-mentally, physically and,
emotionally. About two hours into the search we found
Troy’s body. I remember looking at my older brother Todd
and asking, with my eyes, “How could this have happened
to our family? How?”
That day changed my life forever. It
took me a long time to digest the tragedy, but what
finally hit me, with crystal clarity, was this: the time
we spend right now with our kids, spouses, family and
friends is more precious than all the money in the
world. Literally. Life is too short to exchange dollars
In the months following Troy’s death, I
lost the ability to function physically and mentally in
my traditional businesses. They stopped generating
income and the debt was piling up. Fortunately, residual
checks from my MLM businesses were still rolling in and
they were paying my other businesses’ debts and allowing
my family to survive.
It was at this time in my life I knew it
was time for me to become a full-time network marketer
and sell off my traditional businesses that owned me.
MLM has allowed me to rescript my
family’s life and future forever. Turns out traditional
business thinking is wrong.
I have now been in the business for an
amazing twelve years and my family and I are living what
can only be described as a dream life.
What is a dream life? It’s a life that
gives you the financial resources to do and buy the
things you previously only dreamed of. But more than
that, much more, it’s one that gives you time to spend
with the people you love.
Time. You can’t put a price tag on it.
And, thanks to Network Marketing, I don’t have to
April 2006: Success From Home Story
– Shane Douglas
Growing The Fruit Of Residual
This article below was taken from a
interview with Shane Douglas that was in “Success From Home
Shane Douglas has never been a stranger to
self-employment. In fact, he owned and operated multiple small
businesses long before he discovered ACN. Shane was part of another
network marketing company that offered telecom products and
services. That opportunity clearly demonstrated to this lifelong
entrepreneur that working for oneself in a traditional retail
business may be one thing, but doing so in network marketing is
quite another. The difference stems from the advantages of residual
income. And when he eventually made the switch to ACN, Shane
discovered a company that provided abundant residuals.
Lots of people would love to be self-employed, but who wants to work
100 hours per week for the privilege of being self-employed?
Operating retail businesses, Shane found that the residual income he
received from network marketing provided him the time flexibility to
actually enjoy his status as a independent business owner. But, as
the years wore on, the management of the company he was with changed
hands and his residuals began to fade. While still making a nice
income overall, Shane noticed that the long-term potential had
vanished. "It was all very immediate. Although it was better than
those old retail businesses, I still had to start over from scratch
each month," Shane says.
Finding ACN ... Interestingly, Shane had long been
friends with ACN's Founders. "They never tried to get me to leave my
other company," Shane recalls. "We just spoke about the
possibilities of this industry. Then when it came time for me to
make a switch, they welcomed me. Despite having had a great deal of
success in the industry for many years, Shane found nothing to
quibble about with ACN's system when he arrived. In fact, he was
extremely impressed by its simplicity and its strength in helping
one achieve solid residual income.
all begins with just referring on some customers. On this subject,
Shane cautions that new Independent Business Owners that tend to overly
complicate this activity. "I advise a new business partner of mine
to simply ask a friend to be his or her customer as a favor, based
on their relationship." Shane says, "One can say, 'You're already
using the phone. When you try our services, the only difference will
be that you'll be saving some money while helping me start my
business.' See, it really isn't so complicated. “Shane says”.
“A new representative should share a specific reason why he or she
needs extra money, "For instance, once could say, 'If you become my
customer, it will help me pay for school' or 'it will allow my wife
to stay home with the kids.' Such reasons extend beyond money
itself. They add value to the situation and make customers stick
with the representative for life!"
After getting some customers, it's then a matter of finding others
to benefit from the ACN opportunity. "When searching for new
Independent Business Owners, I look for serious people who are open to learning
and changing their lives," Shane says. "That's the only way I can
help them advance with ACN. I will not sell this opportunity because
those who have to be sold won't stick with it. If all I get is a
quick bonus and then the person stops working, I can't build any
residual income. In that case," he laughs, "I might as well be back
at the retail store!"
Using the Right Approach ... I teach my team of
business partners to be sensitive to the people they approach," he
says. "A new representative may say to a friend, 'Hey John, let's go
to lunch and talk!' Well, John may have just had a big sandwich. If
so, then try again later, don't just drag him along. No one wants an
opportunity, or an untimely sandwich, shoved down his throat!"
So how does one determine that the timing is right? "Just ask if he
ever looks for ways to make extra money. "If so, then inquire, 'If I
could share something with you, would you be willing to hear me
out?' Then set an appointment for a full presentation and let him
decide. With this opportunity, they'll wonder what else is
Shane further explains the easy going approach to prospecting. "A
person typically cannot imagine making more than three times what
they currently make," he explains. "So we have to start where most
people are in terms of simply making extra money."
Not pie in the sky or we might get a pie in the face. We should
under-promise and over-deliver! Just help someone follow ACN's
basics until they get what they want."
Shane expounds on the importance of having a mental framework. "Your
mindset has gotten you to where you are at this point financially,"
he says. "When you were born, nobody determined what your success
level would be. To take one's life to a different level, the mind
must be developed. So, for example, if I have time today to listen
to music for an hour, I could instead use that time to develop a
better mindset with a good personal development CD. Making money is
really related to belief level. ACN can translate the right mental
framework into a perpetual flow of earnings," Shane concludes.
So, when it came to residual income, Shane discovered the ACN
advantage, and he credits the Founders for their leadership and
vision. "The founders of this company were world-class network
marketers before they even started ACN," explains Shane with a
smile. "Thus, they've been highly successful in this industry and
are very hands-on today. They know how to help people build
Shane now is one of the top
residual income earners in all of ACN after only 3 years in the
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